Last Updated: January 2025
1. Acceptance of Terms
By accessing and using windows-pros.us (the "Site"), you accept and agree to be bound by these Terms and Conditions. These terms govern your use of the Site and the submission of your information for a free impact window consultation.
2. Nature of Service
Windows-pros.us operates as an independent referral service that connects Florida homeowners with certified impact window installation companies.
Important Clarifications:
This Site is not owned or operated by any installation company.
We are an independent referral partner compensated by installation companies when homeowners choose to work with them.
The consultation and all installation services are provided exclusively by the certified impact window company we refer you to.
We do not install windows, provide pricing, or sell products directly
3. How the Referral Process Works
When you submit your information through our assessment form:
We contact you within 24 hours to discuss your needs and confirm your project details
We refer you to a licensed, certified impact window installation company based on your location and project requirements
The company contacts you directly to schedule your free in-home consultation
You receive a consultation where a product specialist measures your home, explains options, and provides pricing
You decide whether to move forward—there is no obligation to purchase
4. Free Consultation Details
What's Included:
Professional measurement of windows and doors
Explanation of impact ratings and product options
Product samples and demonstrations
Detailed pricing and financing information
No-obligation assessment
Requirements:
All homeowners (decision-makers) must be present
Consultation typically takes 90 minutes
You must own the property where windows will be installed
Property must be located in one of our service areas (Broward, Charlotte, DeSoto, Hardee, Hillsborough, Lee, Manatee, Miami-Dade, Orange, Osceola, Pasco, Pinellas, Polk, or Sarasota counties in Florida)
No Obligation:
The consultation is completely free with no obligation to purchase. You are free to:
Take time to think it over
Compare with other quotes
Decline to move forward
Make your decision on your own timeline
5. Pricing and Payment
Windows-pros.us does not:
Provide pricing estimates
Quote installation costs
Sell products or services
Process payments
All pricing, product specifications, warranty details, and payment terms are provided solely by the installation company during your in-home consultation.
Our compensation: We are paid a referral fee by the installation company if you choose to move forward with their services. This does not affect your pricing—you pay the same whether you contact the company directly or use our referral service.
6. Your Information and Privacy
Information We Collect:
When you submit the assessment form, we collect:
Your name, phone number, and email
Your home address
Information about your project (number of windows, timeline, etc.)
How We Use Your Information:
To contact you about your impact window consultation
To refer you to an appropriate installation company
To coordinate scheduling
To follow up on your experience (optional feedback)
Who We Share Your Information With:
The certified installation company we refer you to
No other third parties
We do not sell your information to marketing lists or unrelated companies.
For more details, see our Privacy Policy.
7. Eligibility and Restrictions
You Must:
Be 18 years or older
Own (or have authority to make decisions for) the property
Be located in our Florida service areas
Provide accurate contact information
We Reserve the Right to Decline Service If:
Your property is outside our service area
You are not the property owner
Your project doesn't meet minimum requirements
Information provided is false or misleading
8. Disclaimer of Warranties
Windows-pros.us provides this referral service "as is" without warranties of any kind.
We make no guarantees regarding:
The availability of consultation appointments
The quality, pricing, or terms offered by installation companies
The outcome of your project
Installation timelines or results
All warranties, guarantees, and service commitments are made exclusively by the installation company, not by windows-pros.us.
9. Limitation of Liability
Windows-pros.us is not liable for:
Actions or omissions of the installation company
Quality of products or installation services
Pricing disputes or payment issues
Installation delays or defects
Property damage during installation
Warranty claims or service issues
Your contract for installation services is with the installation company, not with windows-pros.us. All claims, disputes, or issues related to products or services must be directed to the installation company.
Maximum Liability: In no event shall windows-pros.us be liable for any amount exceeding the referral fee we received in connection with your project.
10. Cancellation and Rescheduling
Canceling Your Consultation Request:
You may cancel your consultation request at any time before the appointment by:
Contacting us directly
Contacting the installation company
There is no penalty or fee for cancellation.
Rescheduling:
If you need to reschedule your consultation, contact the installation company directly or reach out to us for assistance.
11. Complaints and Disputes
If You Have Issues with the Referral Service:
Contact us by filling out this form and we will work to resolve the issue.
If You Have Issues with the Installation Company:
Contact the installation company directly. We can assist with communication but cannot resolve disputes related to their services, pricing, or installation work.
12. Modification of Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the updated terms.
13. Governing Law
These Terms and Conditions are governed by the laws of the State of Florida, without regard to its conflict of law provisions.
14. Contact Information
If you have questions about these Terms and Conditions, please contact us:
Windows-Pros Impact Window Referral Service
15. Severability
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
16. Entire Agreement
These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and windows-pros.us regarding your use of the Site and our referral services.
By using this Site and submitting your information, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.